This Privacy Policy explains how IQBAL AHAMAD, an individual service provider operating a kitchen appliance repair and servicing business, collects, uses, and protects information provided by visitors and customers of 24×7 Service Support through our website and related communication channels.
Website: 24x7servicesupport.co.in
1. Information We Collect
We may collect information that you voluntarily provide when you contact us or request a service, including:
Name
Phone number
Email address
Service address
Appliance and service details
Information provided through contact forms
Details provided during telephone, WhatsApp, or other customer communications
We may also automatically receive limited technical information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
Respond to your enquiries and service requests
Schedule and provide appliance repair or servicing
Contact you regarding your requested service
Provide quotations or service-related information
Confirm appointments and communicate service updates
Improve our website and services
Maintain records of customer enquiries and services
Prevent fraudulent, unauthorized, or abusive activity
Comply with applicable legal requirements
3. Kitchen Appliance Repair Services
Our website allows customers to enquire about repair and servicing for kitchen appliances, including gas stoves, cooktops, cooking ranges, gas cookers, and other related appliances.
Submitting an enquiry does not by itself guarantee that a service appointment will be accepted. Service availability, pricing, inspection, parts, and other service conditions may depend on the appliance and customer’s location.
4. Phone Calls and Messages
If you contact us by phone, communication method, we may retain the information necessary to respond to your enquiry and provide the requested service.
If you provide your phone number, we may use it to contact you regarding your enquiry, appointment, service request, or related customer-service communication.
5. Cookies and Similar Technologies
Our website may use cookies or similar technologies to improve website functionality, understand website usage, and support advertising or analytics where applicable.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Advertising and Analytics
We may use third-party services such as advertising and analytics providers to understand website traffic and measure advertising performance.
These providers may collect information about visits to our website through cookies, tags, pixels, or similar technologies, subject to their own privacy policies and applicable terms.
Where Google services are used, information may be processed in accordance with Google’s applicable privacy policies and settings.
7. Sharing of Information
We do not sell or rent customers’ personal information.
We may share information when reasonably necessary to:
Provide the requested repair or servicing
Work with technicians or service personnel involved in fulfilling a service request
Use website, hosting, communication, analytics, or advertising service providers
Comply with applicable laws, regulations, legal proceedings, or lawful requests
Protect our rights, customers, website, or business from fraud or abuse
8. Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no website, electronic communication, or method of storing information can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or communication platforms.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those third parties before providing them with personal information.
11. Children’s Privacy
Our services are intended for adults and general consumers. We do not knowingly collect personal information from children for the purpose of providing our services.
12. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the details below.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
IQBAL AHAMAD
Business: 24×7 Service Support
Address: H.N. 1108, Patti Harnam Singh 10, P.S. Syana, Tehsil Syana, Bulandshahr – 203412, Uttar Pradesh, India
Toll-Free Number: 1800-202-5023
Email: info@servicesupport.co.in
Additional Email: alkfarib@gmail.com
Website: 24x7servicesupport.co.in
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised effective date.
